Shipping and Returns

Shipping

We ship all frshslabs products via USPS. To ensure that your package reaches you, all orders have a tracking number. We’ll ship your order as soon as possible, usually within 5 working days. Please allow 2 working days for delivery within the United States. If you need an urgent delivery, please contact us here.

We’re proud of our reasonable delivery rates! We only charge you what we need to cover the postage and packaging costs. Everything is calculated according to weight and distance traveled at the end of the checkout process.

Returns

We hope that you’re happy with your frshslab, but if you have a problem here’s what you need to know;

When a frshslab is ordered it is custom made to your specifications, therefore we are unable to accept returns or issue refunds.

But if there is an issue, or you're unhappy with your order, we'd love to hear from you! Please give us the opportunity to make things right, and reach out to us here. We strive to satisfy and keep our frshslab community frsh.