We hope that you’re happy with your frshslab, but if you have a problem here’s what you need to know;

When a frshslab is ordered it is custom made to your specifications, therefore we are unable to accept returns or issue refunds.

But if there is an issue, or you're unhappy with your order, we'd love to hear from you! Please give us the opportunity to make things right, and reach out to us here. We strive to satisfy and keep our frshslab community frsh.